Arundel House Hotel - Cambridge

The outside of the building looked nice, with the xmas trees. The room was decently sized, and the bed comfortable.

However, the "coach house" in which I was placed was noisy, and I was woken up before 6am with incessant sounds. Breakfast was pretty much inedible, and the place looks like it's stuck in the 70s. There was a young boy on reception who rudely answered any question I asked in a short as time as possible and made it clear he'd rather be anywhere else. Overall, avoid this place.

food excellent but pushed out into coach house booked for 2 nts but stayed only 1

Comfortable hotel that we stay at on a fairly regular basis. Very convenient for visiting relatives who live locally and excellent for shopping/walking/dining out. The hotel staff are always friendly and make you feel very welcome. The restaurant/conservatory is comfortable with a lovely atmosphere and an extensive menu choice, always good quality food.

If you feel like experiencing a place totally British - this is it. Clean, warm, friendly and with a good breakfast.

I thought this was a good hotel which provided all that is needed for a weekend break. Accommodation was good and the food was good also. A good position for seeing Cambridge.

A rather cramped shower room with nowhere to keep toiletries. No lifts.

Comfortable room and good meal in the restaurant very well situated for walking into Cambridge. Friendly staff

It was rather too hot especially in the restaurant. Service quite slow

Excellent location and good car park, room is quite large

1970s decor and ridiculously high temperature in room and inability to open most of the windows. Also fact that you can't switch off lights from the bed.

Location

Poor bar staff considering how many other guests - None in bar!

The location was perfect for us, as once we had arrived we didn't need to use the car all week-end. Despite being at basement level and at the front of the hotel our room was pleasant and quiet.

Would have preferred not to have a supplement for cooked breakfast, but it was very good.

Good location and sizeable car park

Double bed was very small and likewise ensuite was v small

Excellent location, good parking.

Food average (overcooked veg with no flavour), value for money not great.

I had an enjoyable meal in the restaurant in the evening.

I don' tthink I have ever stayed in such a small room. The shower / wc were enclosed virtually in a cupboard, with the washbasin, bed and very narrow table all hemmed in together down a flight of 5 steps. I was woken up at 0640 by a very loud noise - possibly to do with the plumbing - which didn't cease until around 0700. I was not asked on checkout whether I had enjoyed my stay.

Always pleasant and very welcoming. Consistent levels of service and accommodation.

Having stayed for a number of years now could do with a bit of a refurb to the bathrooms.

The room was excellent with a delightful view over the river. The staff were very welcoming and helpful The beds were very comfortable except that my wife found the pillows hard. She experienced this when we stayed at your hotel a year ago and this time she brought her own pillow.

There were insufficient staff in the conservatory.We had a long wait to have our order taken and another for the food to arrive; the food when it came was very good. it is quite a climb to the reception level from the car park and there does not seem to be a lift.Fortunately our room was on the reception level . We are moderately disabled; it would be impossible for the severely disabled.

Friendly and comfortable

Lots of stairs which may be a problem for less able